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Mia Cucina

About Us

Get Help from a Kitchen Specialist
6-Star Service 6-Star Service

【For Premium Appliance Only】

1. 24-hour premium service hotline 2232 1232
2. Maintenance service on Sundays and public holidays
3. Maintenance service within 24 hours upon request1
4. Installation service within 24 hours upon request2
5. Value-added after-sales services for purchases of Mia Cucina premium appliances, covering:

  • 3-year free warranty for spare parts*
  • Free disposal of your old appliances
  • Other installation service3: such as workbench opening, dismantling of window or balcony grilles for appliances installation, electrical wiring for installation of gas appliances, etc.


備註:
(1) For appointments made in the afternoon, service will be carried out on the following morning. Priority is given to customers with emergency needs.
(2) Subject to the quota and except Sundays and public holidays
(3) At a charge


- The Hong Kong & China Gas Co. Ltd. will not provide the 3-year warranty service (including free spare parts replacement) to any product damages resulting from improper installation, mishandling, abuse of use and misuse of our Company products. This warranty service does not cover consumable parts (e.g. pan support, drip pan, burner cap and burner ring).
- Warranty of newly replaced spare parts (except consumable parts) of Towngas appliances is extended to 24 months.
- Free warranty, delivery and installation servicing only for residential customers only.
- For Ma Wan, Lantau Island (except Tung Chung), and outlying islands (Cheung Chau, Mui Wo, Lamma Island and Peng Chau), surcharge will be applied. Warranty, delivery and installation servicing will not be provided for all restricted areas.